jon777 Privacy Policy —
Your information is fully protected

1 What information we collect

We collect various types of information when you register and use services on the jon777 platform. This information is used to improve the quality of your service and to ensure the security of the platform.

1.1 Information you provide directly

When you create an account or use services on jon777, we collect the following information:

• Full name (in Bengali and English)
• Mobile phone number and email address
• Date of birth (for age verification — only persons aged 21 or above may use the service)
• National ID card or passport number (for KYC verification)
• Bank account number or mobile banking details (bKash, Nagad, Rocket, Upay)
• Address (at district and division level)

1.2 Automatically collected information

Some information is collected automatically while you use the jon777 platform:

• IP address and device identifier
• Browser type and version
• Operating system information
• Session duration and login history
• Game play history and transaction records
• Data collected from cookies and web beacons

1.3 Information received from third parties

In some cases we may receive identity-related information about you from legitimate third-party verification agencies or payment processors. This information is used solely for fraud prevention and to meet KYC requirements.

2 Purpose of using your information

jon777 uses your collected information only for the legitimate purposes listed below. We do not use your personal information for any unauthorised purpose.

2.1 Account management and verification

Your name, email, and mobile number are used to create, manage, and keep your jon777 account secure. ID-related information is used to complete identity verification (the KYC process).

2.2 Transaction processing

Payment-related information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay. This information is essential to ensure the security and authenticity of every transaction.

2.3 Service improvement

We improve jon777's services by analysing your gaming preferences and how you use the platform. This analysis also helps us provide personalised offers and promotions.

2.4 Customer support

Our 24/7 live chat support team may access your account information to resolve your issues. This access is restricted to support purposes only.

2.5 Fraud prevention and security

We monitor your login and transaction information to prevent unauthorised access, fraudulent transactions, and account theft.

2.6 Compliance with legal obligations

Some information is retained and used to meet the obligation to provide required information to regulatory bodies under applicable laws and regulations.

3 Data storage and retention period

jon777 retains your personal information only for as long as necessary. The retention period is determined based on the type of information and the purpose for which it was collected.

3.1 Account information

All account information is retained for as long as your account remains active. Even after an account is closed, some information may be retained for a defined period due to legal and regulatory requirements.

3.2 Transaction records

Records of all financial transactions are retained for a defined period in accordance with applicable financial regulations. These records serve as evidence in dispute resolution and financial audits.

3.3 Data deletion

After the legal retention period has expired, your information is securely deleted or anonymised in such a way that it can no longer be linked to any specific individual.

4 Sharing information with third parties

jon777 does not sell your personal information to any third party. However, limited information may be shared in certain specific circumstances necessary for operating the service.

4.1 Payment processors

Information necessary to process transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. Each payment provider follows its own privacy policy.

4.2 Technology and service providers

Some technical information may be shared with game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe), cybersecurity firms, and cloud service providers. All such partners operate under strict confidentiality agreements.

4.3 Legal authorities

Required information may be provided to relevant authorities pursuant to a court order, legal investigation, or the requirements of applicable law. In such cases we provide only the information that is legally required.

4.4 Fraud prevention agencies

Limited identity information may be verified with recognised verification agencies for the purposes of anti-money laundering (AML) and fraud prevention.

5 Cookies and tracking technologies

The jon777 platform uses cookies and related technologies to improve your browsing experience.

5.1 Essential cookies

These cookies are essential for the core functionality of the platform. They are used to maintain login sessions, verify security tokens, and save your preferred language and settings.

5.2 Performance cookies

These cookies help analyse how you use the platform. For example, they are used to find out which pages are visited most or which games are most popular.

5.3 Cookie controls

You can disable non-essential cookies by changing your browser settings. Please note, however, that disabling certain cookies may limit some features of the platform.

6 Our security measures to protect your data

jon777 applies industry-standard security measures to protect your information. Our secure and reliable platform uses the following technologies and practices:

6.1 Encryption

All data exchanged between you and our servers is protected by 256-bit SSL (Secure Socket Layer) encryption. Sensitive information held in storage is also kept in encrypted form.

6.2 Two-factor authentication

We provide Two-Factor Authentication to further strengthen the security of your account. Enabling it keeps your account better protected against unauthorised logins.

6.3 Security monitoring

Our security team monitors the platform 24/7. If any unusual activity is detected, an alert is automatically triggered and the necessary action is taken.

6.4 Data segregation

Personal identity information and financial information are stored in separate encrypted databases, which reduces the risk of unauthorised access.

6.5 Staff training and access controls

jon777 staff receive strict privacy training. Each staff member is given access only to the information required for their role.

7 Your rights and choices

jon777 believes you should have full control over your personal information. Your rights regarding your information are described below.

7.1 Right to access your information

You have the right to know what information we hold about you. Contact our support team to obtain this information.

7.2 Right to correct your information

If there is any inaccuracy in your personal information, you may request a correction. We will make the necessary correction as quickly as possible.

7.3 Right to delete your information

In certain circumstances you may request that your information be deleted. However, due to legal obligations, it may not be possible to delete some information before a defined retention period has elapsed.

7.4 Right to object to data processing

You may object to marketing communications or certain types of data processing. This preference can be changed through your account settings or via the support team.

7.5 Right to data portability

You may request a structured, machine-readable copy of your personal information.

8 Children's privacy protection

The jon777 platform is strictly for persons aged 21 or above only. We do not knowingly collect information from any minor.

If we become aware that a person under the age of 21 has registered on our platform, that account will be closed immediately and all related information will be deleted.

If you believe that a minor is using our platform, please notify our support team immediately.

9 Changes and updates to the policy

jon777 may update this privacy policy from time to time. The policy may be revised in response to changes in services, the introduction of new technologies, changes in legal requirements, or user feedback.

For any significant changes, we will give advance notice to your registered email address or through the jon777 platform. Continued use of the platform after a change is made will be considered as your consent to the new policy.

The "Last updated" date at the top of this page always reflects when the most recent version came into effect.

10 Contact us

If you have any questions, comments, or requests regarding this privacy policy, please get in touch with us. Our privacy team will respond to your request as quickly as possible.

Email: [email protected]

You can also reach our 24/7 Bengali-speaking support team directly through live chat.